For landlords who take property seriously. We deliver proactive, professional management with industry-beating results — not just reactive problem-solving.
Three clear service tiers designed for every landlord — from first-time lets to full HMO portfolios.
One-time flat fee per tenancy
of monthly rent · First let FREE · Subsequent lets £395
of monthly rent · First let FREE · Subsequent lets £95/room
A single £1,000/month property can generate over £2,000/year in avoidable losses with the wrong agent. Here's how we compare.
| Metric | Industry Average | Mocha Property |
|---|---|---|
| Rent arrears | 4–5% | 1.4% ✓ |
| Void periods | 3–6 weeks | 1–2 weeks ✓ |
| Management style | Reactive | Proactive ✓ |
| Compliance | Your responsibility | Fully managed ✓ |
| Approach | Corporate, volume-driven | Personal & dedicated ✓ |
| Founded by landlords? | Rarely | Yes — Mo & Charley ✓ |
Mo and Charley founded Mocha Property after nearly 20 years of combined landlord experience — frustrated by agents who didn't treat their investments with the same care they did.
Mo's background as a medical doctor and Charley's operations experience at Aldi, Costa and Amazon means we bring rigour, systems-thinking, and a relentlessly high standard to every property we manage.
"Charley and the team have been outstanding. My tenants are happy, rent is always on time, and I haven't had a single sleepless night about compliance since switching to Mocha."
"I was sceptical about switching agents but the difference is night and day. Voids went from 6 weeks to 10 days. Communication is exceptional — I actually feel like a valued client."
"Mo genuinely understands the landlord perspective. They don't just manage properties — they manage my investment. Highly recommended to any serious landlord in the area."
We manage properties across Liverpool, Birkenhead, Wirral, Cheshire West and Chester, and the wider Merseyside area.
Our minimum management term is 6 months, after which either party can give 30 days notice. We prefer relationships built on performance, not lock-in.
No. Our pricing is transparent and fixed. Everything we do — tenant management, rent collection, inspections, maintenance coordination, compliance management (including licensing applications), and legal support — is included in your agreed fee. No surprises.
Rigorous referencing upfront, automated rent collection via PayProp, and early-intervention protocols. We contact tenants proactively the moment rent is late — not weeks after the fact.
Yes. Our HMO Management package covers everything from licensing applications to room-by-room lettings and enhanced safety inspections. See our Services page for full details.
Based in Ellesmere Port, we actively manage properties across the whole Northwest region.